Medify’s RPM services are award winning because we understand that advanced technology should be easy to use.
Why Practices Prefer Medify’s RPM Services
“With Medify, we have no more untreated, stressful patients. No more blind spots. We solved this issue. Medify’s team is my eyes and ears in between office visits.”
Dr. Jamal Shakshukur
Medify RPM FAQ
As part of its comprehensive CCM and RPM services, Medify provides patients a wide range of remote physiological monitoring devices as needed based on their diagnosed chronic conditions. These devices may include but are not limited to:
- Blood Pressure Monitors
- Glucometers
- Weight Scales
- Pulse Oximeters
- Thermometers
- Cellular Hubs
- EKG
- Spirometers
- Stethoscopes
When Medify sends a remote physiological monitoring device to a patient, the device will arrive in a kit along with: easy instructions for the device and a phone number of a device expert. Additionally, Medify provides guides for understanding the RPM device readings and how to change daily habits to improve outcomes.
No, Medify does not provide an RPM app to patients. Medify was one of the first RPM companies to introduce a smartphone app as part of its comprehensive RPM and CCM services, but the Medify team quickly found that the Medicare patients they served did not like the complexity of learning an app and using it on an ongoing basis. Patient feedback led the team to focus instead on increasing human interaction through the phone, which has increased satisfaction and retention.
Medify stores all remote physiological monitoring device data in its secure, HIPAA-compliant data servers. A Medify health coach responds immediately to any alerts triggered by a reading, and follows protocol to confirm the reading and facilitate emergency care as needed. The patient’s assigned health coach also reviews the biometric data trends to inform the patient’s ongoing treatment plan and coaching sessions. The data-driven insights are placed directly into the patient’s medical record in the practice’s EMR so the patient’s physician can use the data for in-office discussions.
Medify’s full-service RPM and CCM approach allows the medical provider to benefit from remote monitoring without overwhelming the staff with data to track and interpret directly.
Medify uses artificial intelligence and proprietary data models to identify trends in a patient’s biometric data. Then Medify takes its use of analytics to a higher level by identifying trends across full patient populations, such as finding correlational relationships that can be used to inform patient treatment plans.
Medify provides turnkey RPM services, which means the medical practice staff is not expected to manage any RPM software platform on their own. As part of its comprehensive services, Medify’s team acts as a virtual extension of the practice (under the practice’s brand) to recruit eligible patients, use in-depth diagnostics to inform a hyper-personalized treatment plan that aligns with the provider’s preferences, distribute the devices, teach the patients how to use the devices, and coach them with multiple touchpoints per month to improve their healthcare outcomes. Medify additionally handles the data, analytics, tech support, and billing.
The patient’s assigned Medify health coach will place all related notes into the patient’s record directly in the practice’s EMR, so the patient’s care team is apprised of all encounters, data insights, and treatment recommendations. Medify crafts this comprehensive RPM + CCM approach to make it as easy as possible for a medical provider to use Medify to enhance patient care in between office visits.
Medify does not charge any upfront cost for its turnkey RPM + CCM services. Medify manages all related RCM and covers all costs from the revenue generated from billable encounters (Medicare CPT codes). As a result, Medify clients tend to start receiving incremental revenue from Medify’s services within 120 days of launching Medify’s services. Medify does not get paid until after its clients begin receiving revenue from Medify’s billable encounters.
Medify Health has designed its turnkey RPM + CCM services to work seamlessly with any EMR. Medify has active RPM services with clients using all of the most popular EMR platforms including but not limited to: athena health, Epic, Cerner, practicefusion, and AdvanceMD. Medify minimizes onboarding time and effort by working directly within its clients’ EMRs so all patient notes can be found exactly where the medical staff already works.
Yes. Many Medicare patients qualify for both CCM and RPM, and Medify coordinates these services so they reinforce each other without duplicating time or documentation.
Medify Health vs Other RPM Providers
Why is Medify Health better than other Remote Patient Monitoring providers?
Medify Health offers easy plug-and-play RPM devices, full-service patient engagement, and practice-integrated care coordination, whereas most RPM vendors only provide software or devices. Medify manages recruitment, onboarding, monitoring, coaching, documentation, and billing—delivering a simpler, more complete solution for busy medical practices.
Patient Engagement & Human Support
| Feature | Medify Health | Other RPM Providers |
|---|---|---|
| Nurse Check-Ins | Assigned coach works with patient on personalized treatment plan | Automated “check the box” call |
| Medication Support | Assigned coach confirms adherence and answers questions | Minimal automation |
| Emergency Response | Health coach responds to triggered alert and is available 24/7 for support | Generic nurse hotline |
Data Collection & Touchpoints
| Feature | Medify Health | Other RPM Providers |
|---|---|---|
| Data Points Per Month | >16 biometric data points | <15 with most software vendors |
| Engagement Frequency | Average 1.8 encounters per month | Minimal automation |
Monitoring Approach
| Feature | Medify Health | Other RPM Providers |
|---|---|---|
| Monitoring Method | Active behavioral coaching and triggered emergency response | Reactive approach |
| Care Guidance | Lifestyle and behavior change | Compliance reminders |
Patient Compliance Drivers
| Feature | Medify Health | Other RPM Providers |
|---|---|---|
| Personalization | Human empathy and tailored guidance | Requires practice staff to tailor |
| Trust Building | Ongoing relationship with assigned team | Automated scripts |
| Motivation | Goal setting and encouragement | Typically not offered |
Medify Actively Monitors Your Patient’s Health 24/7
Using the best FDA- and AMA-approved medical monitoring devices Medify tracks each patient’s condition and progress in real time, regularly sending the summary of results to your EMR.
