Selecting the right Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) partner can significantly impact your practice’s efficiency, patient satisfaction, and revenue.

Many vendors claim to be patient-first but only provide tech platforms—leaving your staff responsible for patient recruitment, monitoring, and compliance.

Questions to Ask RPM & CCM Vendors:

To ensure you choose the best partner, ask the following:

• Clinical Staffing: Does the vendor offer experienced clinical staff to engage patients, or will your team need to manage patient interactions?
• Administration: Will the vendor handle revenue cycle management, and other paperwork?
• Technology Requirements: Will their platform require extra work from your staff, or does it integrate seamlessly into your existing workflow
• Data & Actionability: How is patient data made meaningful for your practice? Can you easily track interactions and clinical outcomes
• Patient Experience: What do the communications and materials look like? What is the patient feedback?
• Healthcare Outcomes: How do the service provider’s patient outcomes compare to national averages for RPM and CCM?
• Financials: How much does the service cost? How much net revenue is your organization estimated to generate? What are the financial cycles?

Download Medify’s RPM & CCM Vendor Evaluation Checklist to record your own observations.

Medify’s Full-Service Approach

Medify Health’s goal is to become a virtual extension of your practice in clinical care and administrative support. Here is how Medify answers your provider needs.

• Clinical Staffing: Medify Health provides clinical staffing as a core part of its “Human-Powered Connected Care.” Medify carefully selects experienced Registered Nurses and other specialists to address a wide variety of patient needs, from lifestyle change experts to mental health professionals.
• Administration: Medify covers all administrative needs related to its services, including but not limited to: technical support, patient education, data analysis, and RCM.
• Technology: Medify’s technology seamlessly integrates with all EMR platforms. Both practices and patients benefit from Medify’s technology with no technical expertise needed.
• Data: Medify’s team monitors RPM device data and patient encounter notes, and does much more: Medify’s team actively listens to patients and analyzes data to recommend potential solutions to improve health outcomes.
• Financials: Medify collects its patient encounter FFS revenue to cover costs and offers a generous profit share of this revenue to the practice. Practices additionally benefit financially from Medify’s patient engagement which results in more in-office appointment adherence, better patient outcomes, and increased patient satisfaction.

Medify’s services are so robust, it provides its staffing services to other RPM providers who focus only on tech platforms.

Schedule a demo to understand Medify Health’s services in more detail.